Privacy Policy

At Sushi Guru, we value your trust. This policy explains how EPS Project OÜ handles your personal data. By using our services, the customer confirms their agreement with this policy. We reserve the right to modify these terms and our privacy practices at any time without prior notice to the customer.

- Data Controller

EPS Project OÜ is the controller of your personal data.

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- Our "No-Sale" Promise

We do not, and will never, sell your personal information to third parties. Your data is used exclusively to provide you with our services and to keep you updated on Sushi Guru news.

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- How We Use Your Data
We collect and use your information for two specific purposes:

Order Fulfillment: To get your food to you. This means our internal team and our couriers see your name, address, and phone number so they can navigate to your location and contact you upon arrival.

Email Campaigns: We use your email address to keep you updated on your order status and to send you occasional newsletters, special offers, or "Guru" updates. You can opt-out of marketing emails at any time.

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- Data We Collect
Identity & Contact: Name, Last Name, Phone number, and Email address.

Logistics: Delivery addresses (stored in your account for your convenience).

Optional: Birthday date (used for birthday-specific offers).

History: A record of your previous orders.

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- Financial Data Security
We do not store credit card credentials. Because all payments are handled physically at your door via cash or mobile terminal, your sensitive banking information never enters our digital system.

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- Data Sharing
Access to your data is strictly limited to:

Sushi Guru Staff: To process and prepare your orders.

Our Couriers: Only the specific details needed to complete your delivery.

Technical Partners: Secure hosting services that keep our website running.

- Your Rights (GDPR)
Under EU law, you have the right to access your data, request corrections, or ask for the total deletion of your account and data. You may also withdraw your consent for optional data (like your birthday) at any time.

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- Data Retention
We retain your account information as long as your account is active. If your account remains inactive for 3 years, we may delete your data to ensure system efficiency.